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Home > Support Center > Support Center - Provider > Issues Related to Sharing Forms / Files / Email
Issues Related to Sharing Forms / Files / Email
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  (some districts may have different policies concerning emailing IEPs, so be sure to check with your district)

In the Action column in the Basic IEP tab, what does it mean when it says an IEP page is Open for editing?

This message tells you that another provider is working on that page, and that you should not go into the page until it says “Submitted”. The reason the page is locked is because a member of the team has not finished with it, so it would be wise to never try to open a locked page. Next to the form link will display the name of the user and the time they had opened the form. It is permissible to fill out another form until the other user has finished.

This message may remain on your screen even after the person has exited the page because you are seeing information generated when you logged on.  You can click the “refresh” button (top of the screen to the right of the student’s name) to bring up more current information, sometimes it can take as long as 30 seconds to even a minute before the program realizes that the other user has left the record. Another way to push the request is to log out and log back in.

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